Goah Labs

    Terms of Service

    Last Updated: November 7, 2026 | Version 1.1

    1. Definitions

    "Client" refers to any individual or entity that engages Goah Labs services.

    "Services" refers to consulting, design, development, and other offerings provided by Goah Labs.

    "Deliverables" refers to the work product created by Goah Labs for the Client.

    2. Intellectual Property Rights

    Tier 1 and Tier 2 Services: These are paid consultations. The fee is paid in full when the session is booked. Anything produced during the session, including notes and a prototype built in a 2-hour session, belongs to the client once that fee is paid.

    Tier 3 and Tier 4 Services: The client will own all intellectual property and assets created for them by Goah Labs as soon as the first payment is made.

    3. Cancellation Policies

    Tier 1 and Tier 2

    • The fee is paid in full when the session is booked.
    • If the client cancels before the session is held, the full fee is refunded.
    • After the session starts, there is no refund.
    • If Goah Labs cancels, the client is refunded in full.

    Tier 3

    • No refunds once the project is agreed upon and started.
    • Clients can cancel at any time and will be able to utilize Tier 3 services until the end of their current term.

    Tier 4

    • 3-month minimum commitment required.
    • No refunds once the project is agreed upon and started.
    • If canceled before the 3-month period, a 60% fee on the remaining contract value must be paid.

    4. Refund Policy

    For Tier 1 and Tier 2 consultations, the full fee is refunded if the client cancels before the session is held, or if Goah Labs cancels. After the session starts, the fee is not refunded. For Tier 3 and Tier 4, if Goah Labs must cancel a project after acceptance, the client will be refunded their processed payment, and for Tier 4 there will be no 60% penalty.

    5. Data Privacy and Protection

    Goah Labs maintains standard data privacy and protection measures. Client data is secure and will be deleted from our system upon account deletion. An account is automatically created for the client in our system if they don't have one to help track their project and streamline communication.

    6. Service Availability

    Goah Labs strives to maintain reasonable service availability and uptime. However, we do not guarantee uninterrupted service and reserve the right to modify or discontinue services at any time.

    7. User Responsibility

    Clients acknowledge that they are solely responsible for the decisions they make based on consultations or deliverables provided by Goah Labs.

    8. Disclaimer of Warranties

    Goah Labs provides all services "as is" and makes no guarantees regarding the outcomes or success of the services provided. Goah Labs disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.

    9. Limitation of Liability

    Clients acknowledge that they use Goah Labs services at their own discretion. Neither Goah Labs nor Calvin Goah shall be held liable for any issues not specifically outlined in these terms of service.

    10. Indemnification

    The Client agrees to indemnify and hold harmless Goah Labs and Calvin Goah from any claims, damages, or liabilities arising from the use or misuse of services or deliverables provided.

    11. Acceptable Use

    Clients agree not to use Goah Labs to engage in unlawful, harmful, or abusive behavior. Violation may result in immediate termination of services without refund.

    12. Dispute Resolution

    In the event of a dispute, both parties agree to first attempt resolution through informal negotiation. If unresolved, disputes will be resolved through binding arbitration in Delaware, in accordance with the rules of the American Arbitration Association.

    13. Governing Law

    These terms of service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

    14. Terms Updates

    Goah Labs reserves the right to update these terms of service at any time. Users will be required to accept the latest version when making purchases or booking consultations. Continued use of our services after any changes constitutes acceptance of the new terms.